PRIVACY POLICY

At joinsermo.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website. By using joinsermo.com, you consent to the practices described herein.

We use all types of cookies and tracking technologies to enhance your experience on our website. This includes session cookies, persistent cookies, and analytics cookies. We employ Google Analytics to track website audience metrics, which helps us understand how users interact with our site. The data collected through Google Analytics is used solely for improving our services and is not shared with third parties beyond what is necessary for analytics purposes.

When you post comments on our blog posts, we collect your name and email address. This information is used to identify you in the comments section and to facilitate communication if necessary. We retain this data for a period of five years, after which it is securely deleted from our systems.

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at johnharwood@joinsermo.com. We are committed to respecting your privacy preferences and honor “Do Not Track” signals by not tracking users who have enabled this setting in their browsers.

We prioritize the security of your data and have implemented appropriate measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. While no method of transmission over the internet is entirely secure, we strive to use commercially acceptable means to protect your data.

Our website is not intended for individuals under the age of 13, and we comply with regulations like the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. If we become aware that such information has been inadvertently collected, we will take immediate steps to delete it.

The legal basis for processing your personal data includes your consent and our legitimate interests in improving our website and services. We obtain your consent for data processing through clear notices and options, allowing you to manage your cookie preferences and other data collection settings.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email. Your continued use of joinsermo.com after such changes signifies your acceptance of the updated policy.

In the event of a data breach, we have established procedures to promptly inform affected users and take necessary remedial actions. We will notify you via email and provide information on the steps we are taking to address the breach.

For any questions or concerns about this Privacy Policy or our data practices, please contact us at johnharwood@joinsermo.com. We also collect email addresses for newsletters and email marketing purposes. You have the option to opt out of these communications at any time by following the unsubscribe instructions provided in the emails.

We do not engage in advertising practices like retargeting or behavioral advertising, and we do not share your personal information with third parties for marketing purposes beyond our own newsletters and updates.

By using joinsermo.com, you acknowledge that you have read and understood this Privacy Policy. Your trust is important to us, and we are dedicated to protecting your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).